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Artificial Intelligence: Organizational Possibilities and Pitfalls

As artificial intelligence transforms the workplace, organizations face both unprecedented opportunities and significant challenges. This Special Issue examines how AI is changing work, decision-making, collaboration, innovation, and organizational strategy, while also raising important questions about trust, ethics, governance, and human judgment.

Featuring research from leading scholars across management and organization studies, the collection offers valuable insights for researchers, leaders, and practitioners seeking to understand and navigate the evolving relationship between humans and intelligent technologies.

Read the full issue here: Artificial Intelligence: Organizational Possibilities and Pitfalls or browse the individual articles below.

The Acceleration of Artificial Intelligence: Rethinking Organization and Work in an Era of Rapid Technological Change by Dominic Chalmers, Richard ‘Rick’ Hunt, Stella Pachidi, Kristina Potočnik, and David Townsend

Essay | Studying AI in the Wild: Reflections from the AI@Work Research Group by Marleen Huysman

Artificial Intelligence as an Organizing Capability Arising from Human-Algorithm Relations by Marta Stelmaszak, Mayur Joshi, and Ioanna Constantiou

Let Me Explain’: A Comparative Field Study on How Experts Enact Authority Over Clients When Facing AI Decisions by Anne-Sophie Mayer, Elmira van den Broek, and Tomislav Karačić

When Do Individuals Believe in Themselves Rather Than in Artificial Intelligence? Insights from Longitudinal Investigations in Corporate Credit-Rating Contexts by Kyootai Lee, Wooje Cho, Han-Gyun Woo, and Simon de Jong

Demystifying AI for the Workforce: The Role of Explainable AI in Worker Acceptance and Management Relations by Miles M. Yang, Ying Lu, and Fang Lee Cooke

It’s Amazing – But Terrifying!: Unveiling the Combined Effect of Emotional and Cognitive Trust on Organizational Member’ Behaviours, AI Performance, and Adoption by Natalia Vuori, Barbara Burkhard, and Leena Pitkäranta

Beyond Anthropomorphism: Social Presence in Human–AI Collaboration Processes by Dominik Siemon, Edona Elshan, Triparna de Vreede, Philipp Ebel, and Gert-Jan de Vreede

Curse or Blessing: Investigating the Influence of Firms’ Artificial Intelligence Adoption on Employee Job Satisfaction by Colin Schulz, David Bendig, Antonio Bräunche, and Bastian Kindermann

Industry Exposure to Artificial Intelligence, Board Network Heterogeneity, and Firm Idiosyncratic Risk by Kerry Hudson, and Robert E. Morgan

Examining the Effect of a Firm’s AI Specialization on the Technology Firms it Acquires: A Real Options Perspective by Chi Hon Li, Steven Boivie, Gerry McNamara, and Pok Man Tang

When AI Becomes an Agent of the Firm: Examining the Evolution of AI in Organizations Through an Agency Theory Lens by Beth K. Humberd, and Scott F. Latham

Opportunity Search in the Era of GenAI: Navigating Uncertainty in an Expanding Universe of Imaginable but Unknowable Futures by Stratos Ramoglou, Yanto Chandra, and Qian Jin

The Dark Side of Managing Human–AI Collaborations: Implications for Leaders’ Moral Relativism and Unethical Behaviour by Guohua He, Dan Ni, Puchu Zhao, and Xin Qin

Rethinking How We Theorize AI in Organization and Management: A Problematizing Review of Rationality and Anthropomorphism by Laavanya Ramaul, Paavo Ritala, Angelos Kostis, and Päivi Aaltonen

List of People Who Reviewed for this Special Issue

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