This paper examines how perceived social presence from AI teammates shapes motivation to contribute in text-based collaboration.
Key findings: social presence influences motivation both directly and indirectly (via willingness to depend on others and team-oriented commitment); AI familiarity and understandability strengthen those effects; simple anthropomorphic features alone are not enough.
Practical guidance for leaders: introduce AI roles clearly, build familiarity through training and transparent design, and create routines that integrate AI as a reliable collaborative actor.
Authors & affiliations:
- Dominik Siemon (LUT University)
- Edona Elshan (KIN Center for Digital Innovation, Vrije Universiteit Amsterdam)
- Triparna de Vreede (University of South Florida)
- Philipp Ebel (University of St.Gallen)
- Gert-Jan de Vreede (Stevens Institute of Technology).