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Beyond Anthropomorphism: Social Presence in Human-AI Collaboration Processes

This paper examines how perceived social presence from AI teammates shapes motivation to contribute in text-based collaboration.

Key findings: social presence influences motivation both directly and indirectly (via willingness to depend on others and team-oriented commitment); AI familiarity and understandability strengthen those effects; simple anthropomorphic features alone are not enough.

Practical guidance for leaders: introduce AI roles clearly, build familiarity through training and transparent design, and create routines that integrate AI as a reliable collaborative actor.

Authors & affiliations:

  • Dominik Siemon (LUT University)
  • Edona Elshan (KIN Center for Digital Innovation, Vrije Universiteit Amsterdam)
  • Triparna de Vreede (University of South Florida)
  • Philipp Ebel (University of St.Gallen)
  • Gert-Jan de Vreede (Stevens Institute of Technology).

Read the full paper here.

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