Martin Sievert is Assistant Professor of Public Management & Organization at Leiden University, The Netherlands. His research examines how citizens experience, interpret, and evaluate their interactions with public organizations. A central focus of his work is organizational legitimacy, especially how legitimacy perceptions emerge in encounters between citizens and the state.
Why do people perceive some organizations as legitimate while others performing similar tasks struggle to… Read More »Beyond Validity Cues: How Categorical Fit Shapes Legitimacy Judgments